Import ServiceNow Data into Atlassian Service Collection Assets with OnLink
OnLink · ServiceNow CMDB OnLink pulls records from any ServiceNow CMDB table straight into Assets, with no middleware and no CSV exports. Two ways teams use it Import ServiceNow data into Assets Keep ServiceNow as a source of truth for some records while JSM agents see them in Assets. Pull computers, servers, virtual machines, […]
Import CrowdStrike Falcon Data into Jira Service Management Assets
Importing CrowdStrike Falcon data into Jira Service Management Assets with OnLink: create a Falcon API client, authenticate with OAuth2, fetch host details and map them to Assets attributes.
Import CrowdStrike Falcon Data into Jira Service Management Assets
OnLink · Security and monitoring OnLink imports CrowdStrike Falcon host data into Jira Service Management Assets: every device with a Falcon sensor, with hostname, OS, serial number, agent version and last-seen time, plus Falcon Discover applications and unmanaged hosts if you want them. https://www.youtube.com/watch?v=nSEicfxc9tY Importing CrowdStrike Falcon hosts into JSM Assets with OnLink. CrowdStrike Falcon […]
How to Back Up and Restore a Jira Assets using OnLink
OnLink backs up and restores JSM Assets at the schema level. See how to take a point-in-time backup, restore it to the same or a different site, copy a schema from sandbox to production, and schedule recurring backups.
Why your HR data needs to be in Atlassian Teamwork Graph
OnLink · Teamwork Graph Employee data in JSM tickets ✅ Employee data in Assets ✅ Employee data in Teamwork Graph ❓ Teamwork Graph is Atlassian’s unified data layer under Jira, Confluence and Rovo. OnLink’s Teamwork Graph bulk job pushes Workers, Positions and Organizations from any HR system you have connected, Workday, BambooHR, ADP, HiBob, Personio […]
Paychex + Atlassian Service Collection: HR-IT Workflow Automation
OnLink · HR data OnLink connects Paychex to Atlassian Service Collection in two ways: a scheduled sync of worker data into JSM Assets, and real-time webhooks so HR events such as new hires and terminations create tickets. Manual notifications vs OnLink Manual Notification With OnLink New hire in Paychex is notified manually through email to […]
TriNet + Atlassian Service Collection: Automating HR Workflows
OnLink · HR data OnLink connects TriNet to Atlassian Service Collection with two patterns: a scheduled sync of TriNet People data into a JSM Assets schema, and event-based webhooks that turn a new hire or termination in TriNet into a Jira ticket or Assets object the moment it happens. Use cases New hire onboarding the […]
Justworks + Atlassian Service Collection: HR Workflow Automation Use Cases
Connect Justworks to Atlassian Service Collection with OnLink: sync members into JSM Assets and trigger onboarding and offboarding tickets from webhooks.
Webhooks to Assets: Bringing Event-Based Integrations to JSM Assets
OnLink · Webhooks OnLink webhooks let any system POST events straight into Jira Service Management or Assets: an incident opens in BigPanda, an invoice changes in Snowflake, a deployment finishes, and the ticket gets created or Assets object is created in seconds, with no custom code or middleware. Batch imports vs webhooks Batch import (scheduled) […]
Intelligent Document Extraction (OCR) — OnLink AI for Atlassian Service Collection
OnLink AI adds intelligent document extraction (OCR) to Atlassian Service Collection, pulling text and data out of documents so your team does not have to retype it.