Apple School Manager to Assets

OnLink · Device management OnLink imports every device your school owns from Apple School Manager into Jira Service Management Assets, using Apple’s Get Organization Devices API: serial number, model, order number, purchase date and the MDM server each device is assigned to. Set it up once and the service desk sees the purchase record next […]

Onward Apps pricing update, effective January 1, 2027

Onward · Pricing update Starting Jan 1, 2027, prices for OnLink and OnRamp on the Atlassian Marketplace change across all user tiers. It’s our first price change in three years, and we’ve kept it reasonable and relevant to market conditions. At a glance Effective January 1, 2027 Current prices apply until then. Billing is handled […]

Get Mobile Device Details from Apple Business into Assets

New feature alert: Apple Business to Assets. Device details such as serial number, model, product family and status map from Apple Business into JSM Assets

OnLink · Device management OnLink imports every company-owned Mac, iPhone and iPad from Apple Business Manager into Jira Service Management Assets: serial number, model, order number, assigned MDM server and AppleCare status, pulled from the Apple Business API and kept in sync. What lands in Assets The purchase record Serial, model, capacity, color, order number […]

Personio to Jira Service Management Assets in 30 mins

OnLink · HR data OnLink imports Personio employee records into Jira Service Management Assets in under 30 minutes. Connect, fetch, map. Once it runs, agents see who an employee is, their status and contact details right next to the ticket, and HR changes flow through on every sync. https://www.youtube.com/watch?v=kDqGWc-gakM Watch the full Personio to Assets […]

Huntress to Assets: Import Device Details from Huntress to JSM Assets

OnLink OnLink imports Huntress agents into Atlassian Assets in three steps: connect to the Huntress API with Basic Auth, pull devices from the agents endpoint, and map the fields to Assets attributes. Every Huntress-protected device then becomes an Assets object your team can link to Jira Service Management requests and incidents. Before you start You […]

NinjaOne to Assets: Import Device Details from NinjaOne to JSM Assets

OnLink · Device management OnLink imports device details from NinjaOne into Atlassian Assets, so your CMDB reflects every managed endpoint without manual exports or custom code. https://www.youtube.com/watch?v=9rA8fgollaM NinjaOne to Jira Service Management Assets with OnLink, in three steps. Before you start A NinjaOne administrator to create the API client (read-only Monitoring scope), OnLink installed on […]

Import Mobile Devices from Jamf Pro into Assets

OnLink · Device management OnLink imports mobile device details from Jamf Pro into Jira Service Management Assets through the Jamf Pro API. Three steps, no scripts. The same pattern covers computers, users and any other Jamf Pro endpoint. One Jamf Pro connection in OnLink, any endpoint, mapped with dot notation into Assets. Three things to […]