From Sent to Insights: Survey Metrics and Response Analytics in OnSurvey

Sending a survey is just the beginning. The real value lies in understanding who engaged, how they responded, and what the data is telling you. OnSurvey added two powerful capabilities 1) Survey Metrics for engagement visibility and 2) Survey Response Analytics for analyzing response intelligence. Survey Metrics: Know Your Engagement at a Glance Before you can act […]

Importing Device Data from Microsoft Intune to Assets

In this article, we walk through why bringing Intune data into Assets matter, the ITSM use cases that are possible, and how to automate the integration. Why Bring Microsoft Intune Data into JSM Assets?   When you populate Assets with device data from Intune, we can enable high-impact ITSM use cases. Look Up Asset Data […]

What Enterprises Really Look For in an Employee Survey Solution

It always starts simple. And then it doesn’t. “We need to send a few questions to our employees and collect their responses,”. Sound familiar?When Sarah, the Head of People Operations at a 12,000-person manufacturing company, first pitched the idea of an employee engagement survey, the ask seemed straightforward.  Everyone nodded. Google Forms. It felt like […]

Onward Receives Atlassian Partner of the Year 2026

Atlassian announced today that Onward has been awarded the Atlassian Partner of the Year 2026 Teamwork Collection Apps in recognition of their exemplary contributions and achievements throughout the calendar year 2025. This accolade acknowledges exceptional performance in new business development, thought leadership, and the delivery of products and services that effectively complement Atlassian’s offerings. Onward […]

Want Higher Survey Response Rates? Make It Personal.

Every HR leader knows the frustration. You spend weeks designing the perfect employee survey with thoughtful questions, clear purpose, leadership buy-in and then half your workforce ignores it. The culprit isn’t the survey itself. It’s the personalization. When an employee opens an email that starts with “Dear Team Member” or “Hi Employee,” their brain files […]

Onward Announced as Finalist for Atlassian Partner of the Year 2026

Onward has been selected as a finalist for the Atlassian Partner of the Year 2026 Teamwork Collection Apps. This distinction recognizes their exemplary performance and contributions to Atlassian customers throughout the calendar year 2025. It encompasses notable achievements in business development and the delivery of innovative application solutions that enhance customer success. “We are continually […]

Pre-Hire Data Intake with OnSurvey: Collect New Hire Information Before Day One

Your newest hire just accepted the offer. Congratulations. Now comes the part defines the new hire experience: getting their laptop preference, mailing address, emergency contacts, and a dozen other onboarding activities. Most organizations solve this with a patchwork of emails, Google forms, PDFs, Smartsheet and spreadsheets that someone on the HR team manually re-keys into […]

Spending $50K on Surveys? 90% of Employee Feedback Is Dead Before It’s Read.

Every day, your team is broadcasting micro-signals. Its easy to categorize most as noise and miss out on early warning signals. These aren’t noise. And by the time your annual engagement survey rolls around — 60+ questions, results delivered three months later, action plans that are no longer relevant. Your annual survey didn’t fail because […]