Your HR people live in HRIS e.g Workday, BambooHR or ADP Workforce Now. Their identity live in Okta or Entra ID. Their laptops live in Jamf or Intune. Your servers live in Azure, NetBox or Device42. And your service desk lives in Jira Service Management/Atlassian Service Collection, trying to work out who owns what.
OnLink is one Atlassian marketplace app that connects all of those systems to JSM Assets. Not one app per source. One app, one subscription, and nearly 100+ named integrations across HR, identity, device management, security, infrastructure and business systems, plus a connector for almost any REST API.
Here’s the full list, grouped by category. Every source name links to its setup guide.
A lot of Assets import tools are built one source at a time: one app for Jamf, another for Intune, another for your HR system. Every new source means another Marketplace listing to evaluate, another security review, another subscription and another settings screen to learn.
OnLink works the other way:
Every source on this page reaches JSM Assets through the same app.
Keep employee records in Assets in step with your HR system of record, whichever one you run.
Source | What OnLink brings into Assets |
|---|---|
Employee and worker-demographic data | |
Employee and HR data through BambooHR’s API | |
Profile, work, address and contact data | |
Employee and HR records | |
Employee and HR data | |
Recruiting and candidate data from the Harvest API | |
Employee and HR profile data | |
Employee profiles and related HR data | |
Worker and HR data | |
Employee and payroll-related HR data | |
Employee, HR and payroll data | |
Employee and HR data | |
Employee and HR data | |
Employee, identity and HR data | |
Employee and HR data | |
Employee and HR data | |
Employee and HR profile data | |
HR records through Workbright’s API | |
Worker and HR data | |
Workday data selected with WQL queries |
See who has access to what, and act on it. Several of these go beyond imports: OnLink can create, disable or provision users from Jira and JSM workflows.
Source | What OnLink does with it |
|---|---|
Manages Entra users and application provisioning from OnLink workflows | |
Provisions users and sends email | |
Imports directory, user, device and identity data; runs user lifecycle actions | |
Syncs Active Directory users for employee, access and routing workflows | |
Imports users, groups and identity data; runs user lifecycle post functions | |
Imports users, apps, groups and identity data | |
Creates and disables users and provisions groups from workflows | |
Automates identity governance tasks; imports user, organization and role data |
Get every Mac, PC, phone and tablet your MDM manages into Assets, so agents can see the device right from the ticket. Running Jamf for Macs and Intune for Windows? Connect both from the same app.
Source | What OnLink brings into Assets |
|---|---|
Device management and inventory data | |
Devices and assets from Apple Business | |
Devices and assets from Apple School Manager | |
Endpoint and host inventory | |
Apple device inventory and management data | |
Endpoint, device-management and asset data | |
Device inventory and management data | |
Computers, mobile devices and management data | |
Device, endpoint and security posture data | |
Endpoint, asset and device-management data | |
Managed devices, compliance, operating system and assignment data | |
Device management and inventory data | |
Managed device and UEM inventory |
Your security and monitoring tools often see hosts your MDM doesn’t. Bring that inventory into Assets too.
Source | What OnLink brings into Assets |
|---|---|
Monitoring, alerting and incident-related data | |
Endpoints, hosts and optional Falcon Discover data | |
OneAgent, host and monitoring data | |
Endpoint, organization, agent and security inventory | |
Devices and endpoints |
Servers, network gear, cloud VMs and the hardware you bought. Put them where your service desk can raise tickets against them.
Source | What OnLink brings into Assets |
|---|---|
Azure virtual machine resources | |
Asset, device and procurement data | |
Devices and related infrastructure records | |
Network, device, IPAM and infrastructure records | |
Hardware, assets, users and inventory |
Pull CMDB records from ServiceNow, or bring data platform, finance and time-tracking records in next to your IT assets.
Source | What OnLink brings into Assets |
|---|---|
Workspace, account and platform data | |
Business, user and asset-related data | |
Accounting and business data through QuickBooks company APIs | |
ServiceNow records and CMDB data | |
Account, warehouse, database and usage data | |
Time tracking and planning data |
Ashby, Lever and HubSpot connect to OnLink through webhooks, so events from your recruiting and CRM tools reach OnLink as they happen.
If it has a REST API, you can still connect it.
Most sources need a credential from that system’s admin console. Here’s what the common ones ask for; the setup guide for each source lists the exact steps.
What you’ll need | Sources |
|---|---|
API key or token | BambooHR, Databricks, Dynatrace, Fleet, Greenhouse, Iru (Kandji), JumpCloud, ManageEngine, Namely, NetBox, Okta, Snipe-IT, Tempo |
OAuth 2.0 client credentials | CrowdStrike Falcon, Paycor, QuickBooks |
Microsoft Entra app registration with Graph or Azure permissions | Entra ID, Microsoft Azure, Microsoft Intune |
Google service account with delegated admin access | Google Workspace |
Integration System User and security group permissions | Workday |
Client ID, secret, private key and certificate | ADP Workforce Now |
Username and password | Device42, Saviynt |
Webhook | Ashby, HubSpot, Lever |
OnLink is an Atlassian Marketplace app from Onward that connects HR, identity, device management, security, infrastructure and business systems to Jira Service Management (JSM) Assets. One app covers nearly 60 named sources, plus almost any REST API.
No. One OnLink install connects to every source on this page, and you can add any number of connections.
Yes. OnLink imports device data from Jamf Pro, Microsoft Intune, Iru (Kandji), Workspace ONE UEM, Addigy, Ivanti, Samsung Knox, Apple Business Manager and other MDM and UEM tools.
Yes. OnLink imports employee data from Workday, ADP Workforce Now, BambooHR, UKG Pro, Rippling, SAP SuccessFactors, Oracle HCM, Personio, Paylocity, Dayforce and more.
Yes. OnLink imports users, groups and identity data from Okta, JumpCloud, OneLogin, ManageEngine ADManager Plus and Saviynt. With Okta, Entra ID, JumpCloud and PingOne it can also create, disable or provision users from Jira and JSM workflows.
Use the Anysource Connector to pull data into Assets from almost any REST API, or OnLink AI to call any REST API from Jira and JSM workflows.
OnLink is Atlassian Cloud Fortified, and it’s available in Atlassian Government Cloud.
Install OnLink from the Atlassian Marketplace, add your first connection and follow the setup guide for that source. The complete, always-current list lives in the OnLink documentation.
Need a source that isn’t here yet? Tell us which one.
