Pre-Hire Data Intake with OnSurvey: Collect New Hire Information Before Day One

Your newest hire just accepted the offer. Congratulations. Now comes the part defines the new hire experience: getting their laptop preference, mailing address, emergency contacts, and a dozen other onboarding activities.

Most organizations solve this with a patchwork of emails, Google forms, PDFs, Smartsheet and spreadsheets that someone on the HR team manually re-keys into Workday. It works, barely, until it doesn’t. Data entry errors, missing information or sensitive personal data over emails.

There is a better way. OnSurvey, the Built-on-Workday survey and forms application by Onward, turns pre-hire data intake into a secure, automated, and fully integrated workflow. All the responses are stored in Workday.

This article walks through why pre-hire data intake matters, what information to collect, and exactly how to configure OnSurvey to handle it end to end.

Data Collection During the Pre-Hire Phase

The goal is to gather everything that downstream teams need to prepare for the new hire’s first day. Here is a practical list of questions organized by category:

IT & Equipment Preferences

QuestionTypeWhy It Matters
What is your preferred laptop? (MacBook Pro / Windows)Single selectIT needs lead time to procure and configure hardware
Do you need any additional monitors or peripherals?Multi-selectAvoids Day-1 supply requests that delay productivity
What is your preferred email format? (first.last / firstinitiallast)Single selectEmail provisioning often happens before start date

Personal & Contact Information

QuestionTypeWhy It Matters
What is your preferred mailing address?TextBenefits packets, welcome kits, and badge shipments
What is your preferred phone number?TextEmergency contact and IT two-factor enrollment
Do you have a preferred name or pronunciation guide?TextInclusive onboarding — get the name right from Day 1
Emergency contact name and phone numberTextRequired by most organizations before start date

Scheduling & Logistics

QuestionTypeWhy It Matters
Please select a date and time for your pre-employment health screeningDate pickerScheduling before start avoids delays in clearance
What is your preferred start-date orientation format? (In-person / Virtual)Single selectFacilities and L&D need to plan capacity
Do you need parking or transit assistance at your work location?Single selectHelps facilities prepare access on Day 1
Do you have any dietary restrictions for orientation lunch?TextSmall detail, big impact on first impressions

Compliance & Documentation

QuestionTypeWhy It Matters
Have you completed your background check consent form? (Yes / No)Single selectTracks pre-hire compliance milestones
Please upload a copy of your government-issued IDFile uploadSupports I-9 or equivalent documentation
T-shirt size for company welcome kitSingle selectNice-to-have that signals a thoughtful onboarding

Step-by-Step: Configuring Pre-Hire Data Intake in OnSurvey

Below is a walkthrough of how to set this up in OnSurvey. Each step includes a placeholder for a screenshot you can capture from your own environment.

Step 1: Design the Survey Using the OnSurvey Designer

Open the OnSurvey designer within Workday and create a new survey. Give it a clear, action-oriented title like “Pre-Hire Information — Please Complete Before Your Start Date.”

Build your questions using the question types that match the data you need: single-select for laptop preference, text fields for address and phone, date pickers for scheduling, and file upload for document collection. OnSurvey’s drag-and-drop designer makes it straightforward to arrange sections and add conditional logic. E.g, only showing the parking question if the new hire selects “In-person” for orientation format.

Design tips for high response rates:

  • Keep the language simple and welcoming. This is the new hire’s first interaction with your internal systems.
  • Group questions by theme (IT, Personal, Scheduling) so the survey feels organized rather than random.
  • Use required fields sparingly — only for information that truly blocks a downstream process.
  • Add a brief introduction at the top: “Welcome to [Company]! Please take five minutes to share a few details so we can have everything ready for your first day.”

Step 2: Define Trigger Conditions and Distribution Timing

This is where OnSurvey’s Workday-native advantage becomes clear. Instead of relying on someone to remember to send the form, you configure a trigger condition tied to a Workday business process.

The most common trigger: when a hire event is completed (i.e., the offer is accepted and the pre-hire record is created in Workday). OnSurvey can automatically send the survey to the new hire’s personal email address — the one already captured during the recruiting process — without requiring any corporate credentials.

Configuration options:

  • Trigger event: Hire business process completion
  • Recipient: Pre-hire personal email (from the candidate record in Workday)
  • Send timing: Immediately upon trigger, or with a configurable delay (e.g., 1 day after offer acceptance)
  • Reminder cadence: Automatic reminders at intervals you define (e.g., 3 days and 7 days after initial send)
  • Expiration: Optionally close the survey a set number of days before the start date

Because the survey is sent via email or text message, the new hire can complete it from their personal device.

Step 3: Receiving and Reviewing Responses

As new hires complete the survey, responses flow directly into Workday. There is no CSV export, no middleware, no manual import.

OnSurvey stores responses as structured data within your Workday tenant, which means you can:

  • View individual responses tied to the specific pre-hire worker record.
  • Build Workday reports to share with hiring managers and executive team.
  • Use Workday Prism Analytics or Worksheets for deeper analysis, such as tracking response completion rates by recruiter or business unit.

This is a significant upgrade over external form tools. When your data lives in Workday, it is governed by the same security model, access controls, and audit policies as the rest of your HR data.

End to End Demo

Ready to get started on pre-hire data intake? Try OnSurvey and see how easy it is to collect, store, and act on new hire information, all within Workday.

OnSurvey is a Built-on-Workday app available on the Workday Marketplace. Contact us at onwardb.com/contact to schedule a demo.