Video: Importing AWS Accounts and EC2 Instances into Assets

A requester picks the exact EC2 instance on a JSM request, and the agent sees its AWS account, Region and tags on the ticket.
AWS to Jira Service Management Assets: Sync Accounts and EC2 Instances with OnLink

Import AWS accounts and EC2 instances into Jira Service Management Assets with OnLink, so requesters pick the exact instance and agents see its account, Region and tags on the ticket.
Video: Importing Microsoft Defender for Endpoint Devices and Alerts into Assets

A requester picks the exact Defender-protected laptop on a JSM request, and the agent sees risk score, exposure level, health status and open alerts on the ticket.
Microsoft Defender for Endpoint to Jira Service Management Assets: Sync Devices and Alerts with OnLink

Sync Microsoft Defender for Endpoint devices and alerts into Jira Service Management Assets with OnLink, so every security ticket shows risk score, exposure level and open alerts.