Getting Employee Onboarding Right in Atlassian Service Collection
Happy Monday, everyone. Every week we pick a topic and share our point of view along with a solution. This week, we’re trying something different. Instead of giving you answers, we want to give you the right questions — so you can reason through them, shape your own strategy, and land on a solution that actually fits […]
Importing ManageEngine Endpoint Central to Assets
If your organization relies on ManageEngine Endpoint Central to manage endpoints and Jira Service Management (JSM) to deliver IT services, you already know the challenge: your device data lives in one system while your service requests, incidents, and change management live in another. Bridging that gap means your service desk agents can see exactly which […]
Measuring AI Readiness Across Your Organization
Every organization today is getting started on AI. But how many truly know where they stand? Leadership teams are making significant investments in AI tools, infrastructure, and talent. The gap between executive ambition and frontline reality is wider than ever. This blog discusses the options and solution. A well-designed AI adoption survey, delivered where employees […]
Importing ManageEngine AD Manager Plus to Assets in Jira Service Management
If your organization relies on ManageEngine AD Manager Plus to manage Active Directory and Jira Service Management (JSM) to deliver IT services, this article is for you. We’ll cover why this integration matters, how the AD Manager Plus API makes it possible, and how a tool called OnLink can get you up and running without custom […]
How to Import Azure Cloud VM Resources into Assets
In this article, we’ll walk through how to import Azure Cloud VM resources directly into Assets with no custom coding required. Why Bring Azure VM Resources into Assets? Having your Azure virtual machines represented as assets in JSM unlocks practical benefits for IT operations and service management. Proactive vulnerability notifications. When your VMs are tracked […]
Unified Employee Lifecycle Governance: Building the Context Graph using Assets
In this article we cover how a context graph using Assets enable HR and IT requests into intelligent operations. A Busy Queue Is a Healthy Sign If your organization is buzzing with HR requests, that’s a good thing. It means people are moving, growing, changing roles, taking on new responsibilities. The volume of access-related change […]
Built-on Workday vs. Integrated with Workday: What’s the Difference?
If you’re a Workday customer, you’ve probably heard the phrase “integrated with Workday” more times than you can count. Every vendor in the HR tech space claims seamless connectivity with the platform your business runs on. But there’s a newer phrase worth paying attention to: Built-on Workday. The difference between these two isn’t just marketing. […]
Top 5 Surveys Every Workday Customer Should Automate
Employee feedback and engagement is a critical piece of organization culture. For CHROs and senior HR leaders managing a Workday environment, surveys are the connective tissue between workforce strategy and day-to-day execution. They surface the signals that drive retention, accelerate onboarding, sharpen hiring decisions, and hold leadership accountable. Yet most Workday customers still rely on […]
Running Employee Annual Surveys in Workday using OnSurvey
Employee annual surveys are one of the most powerful tools organizations have to understand engagement, culture, and what truly drives performance. When done right, they help leaders make better decisions, improve retention, and build trust by showing employees that their voices matter. OnSurvey helps organizations run employee annual surveys end-to-end inside Workday. From survey creation […]
Importing Apple Device data from Addigy to Assets
This article details how to import Apple device inventory directly from Addigy into Assets using the OnLink. Benefits of having Apple device data in Assets. Importing your Apple device data into Assets unlocks the following: Centralized Inventory: View all your IT assets, including Apple devices, in one place. Enhanced Context for Agents: Support agents can see the specific device […]