Atlassian names Onward as a Winner of the Atlassian Partner of the Year 2024-2025 AI Innovator Award
Atlassian announced today that Onward has been named a winner of the Atlassian Partner of the Year 2024 – 2025 in the AI Innovator category. This award honors its exceptional contributions to Atlassian customers throughout 2024, showcasing its innovation, expertise, and dedication to delivering transformative solutions. Selected from a global network of partners, Onward was recognized for its ability […]
Importing Employee Data from Namely into Assets
One of our strong recommendations to our customers is to use Assets in Jira Service Management. When implemented properly, Assets serve as the foundation for effective service management and automation. This, in turn, provides a better employee experience and faster issue resolution. In this blog, we cover how to import employee data from Namely into […]
Automating Hiring Workflows with Ashby Webhooks
In this blog, we’ll explore how to integrate Ashby with Jira Service Management. We’ll walk through key considerations and how to integrate using OnLink. Why Integrate Ashby with Jira Service Management? Ashby is widely used for managing hiring pipelines, but when it operates in isolation, it often creates inefficiencies for HR, IT, and Finance […]
Importing AWS Resources into Assets in Jira Assets Management
The ability to manage and track AWS resources within Jira Service Management provides organizations with enhanced visibility and control over their cloud infrastructure. In this blog we walk you through importing various AWS resources into Assets in JSM. Setting Up AWS for Integration Before importing AWS resources into Assets in Jira Service Management, we need […]
Importing Ivanti data to Assets in Jira Service Management
In this blog we cover how to integrate data from Ivanti to Assets in Jira Service Management. Ivanti Overview Ivanti is a leading solution for IT asset management delivering detailed visibility into your organization’s IT assets. Its powerful API capabilities enable seamless integration with external tools, allowing users to extend functionality and automate workflows efficiently. Ivanti […]
Secure File Transfers using SFTP from Jira Service Management
Secure File Transfer Protocol (SFTP) is a widely used method for securely transferring data between applications. IT teams often need to integrate SFTP into their workflows to facilitate secure data exchange. In this blog, we explore the common use cases, design patterns, and integration methods for using SFTP within Jira Service Management (JSM). TL;DR OnLink […]
Automating Hiring Workflows: Integrating Greenhouse and Jira Service Management
In this blog, we will explore common integrations between Applicant Tracking Systems (ATS) and Jira Service Management, focusing on Greenhouse. We’ll walk through key considerations, foundational elements to build an effective automation, and how to automate hiring workflows. Why Integrate Greenhouse with Jira Service Management? When an ATS like Greenhouse functions in isolation, it can […]
Assets in JSM: Why Synchronizing Employee, User Governance, and Device Data Matters
In the world of ITSM, seamless integration and data synchronization are critical for efficiency, security, and informed decision-making. Combining employee data from HRIS, user governance data from Identity Management providers, and device data from device management systems can unlock tremendous benefits for organizations. In this blog post, we’ll explore the advantages of this integration, best […]
Announcing Updated Pricing for OnRamp and OnLink
Happy New Year! As we step into 2025, we want to inform our valued customers of an important update regarding the pricing for OnRamp and OnLink. This change aligns with market trends, Atlassian pricing change and enhancements to our platforms, ensuring we continue delivering the best value and innovative features to support your business needs. […]
Importing Tempo Worklogs to Workday Time Tracking
Happy New Year! As we kick off 2025, we’re excited to explore new ways to optimize enterprise workflows, starting with time tracking. In this blog, we’ll walk you through integrating worklogs from Jira into HR and time tracking systems like Workday. Let’s dive in. Use Case Overview: For many enterprises, Jira serves as the go-to […]
