Secure File Transfers using SFTP from Jira Service Management
Secure File Transfer Protocol (SFTP) is a widely used method for securely transferring data between applications. IT teams often need to integrate SFTP into their workflows to facilitate secure data exchange. In this blog, we explore the common use cases, design patterns, and integration methods for using SFTP within Jira Service Management (JSM). TL;DR OnLink […]
Automating Hiring Workflows: Integrating Greenhouse and Jira Service Management
In this blog, we will explore common integrations between Applicant Tracking Systems (ATS) and Jira Service Management, focusing on Greenhouse. We’ll walk through key considerations, foundational elements to build an effective automation, and how to automate hiring workflows. Why Integrate Greenhouse with Jira Service Management? When an ATS like Greenhouse functions in isolation, it can […]
Assets in JSM: Why Synchronizing Employee, User Governance, and Device Data Matters
In the world of ITSM, seamless integration and data synchronization are critical for efficiency, security, and informed decision-making. Combining employee data from HRIS, user governance data from Identity Management providers, and device data from device management systems can unlock tremendous benefits for organizations. In this blog post, we’ll explore the advantages of this integration, best […]
Announcing Updated Pricing for OnRamp and OnLink
Happy New Year! As we step into 2025, we want to inform our valued customers of an important update regarding the pricing for OnRamp and OnLink. This change aligns with market trends, Atlassian pricing change and enhancements to our platforms, ensuring we continue delivering the best value and innovative features to support your business needs. […]
Importing Tempo Worklogs to Workday Time Tracking
Happy New Year! As we kick off 2025, we’re excited to explore new ways to optimize enterprise workflows, starting with time tracking. In this blog, we’ll walk you through integrating worklogs from Jira into HR and time tracking systems like Workday. Let’s dive in. Use Case Overview: For many enterprises, Jira serves as the go-to […]
🎁 Holiday Magic for Your Logistics: FedEx API and Jira Service Management Integration
The holiday season brings the joy of giving, and we want to end on a high note by showcasing the power of logistics automation. Curious? Read on! In this article, we’ll unwrap the magic of integrating the FedEx API with Jira Service Management to automate logistics workflows. From generating shipping labels to calculating rates and […]
Love at First Sync: Employee Data Flows from BambooHR to Assets
From onboarding to offboarding, HR teams often grapple with disconnected tools and scattered employee data. Integrating BambooHR with Assets in Jira Service Management offers a easy way to enable self-service reducing manual overhead. In this blog, we will detail how to integrate employee data from BambooHR into Assets within JSM and explore how this integration […]
Attention Dayforce Users: Kickstart Your HR Service Automation with Asset Integration.
Hope everyone had a restful Thanksgiving break! As we wrap up the year, it’s the perfect time to reflect on what worked in 2024, identify areas for improvement, and explore how we can further optimize and automate common workflows. In this blog, we’ll dive into how having employee data in Assets can enhance HR Service […]
HR Workflow Automation for Large Enterprises: Integrating Oracle HCM with Jira Service Management
Managing HR operations in large enterprises requires well defined HR processes, supporting tech platforms and strong collaboration between HR and rest of the organization. Oracle HCM serves as a enterprise platform, supporting core HR functions such as talent acquisition, payroll management, and performance tracking. However, large organizations often face unique challenges—like managing global compliance, handling […]
Integrating Jira Service Management with NetSuite: What, So What, and Now What
In this blog, I will explore the integration between Jira Service Management (JSM) and NetSuite by addressing three key questions: What it is, Why it matters, and How to get started. NetSuite Overview NetSuite is a cloud-based business management suite that offers a comprehensive set of applications for managing various aspects of a business. […]
