Meet Onward Team at Future of Work Europe

Excited to partner with Eficode on a shared passion – HR Service Management! Join us as we showcase the latest innovations at the Future of Work Event, November 13-14, 2024: Modern HR Service Management Automating HR Workflows – Onboarding & Offboarding AI-Powered HR Service Agents Register RELATED All Articles Blog Meet Onward Team at Future […]
Automating Identity & Access Management Approvals for Managed Service Providers (MSPs)

Managed Service Providers (MSPs) play a critical role in delivering outsourced IT support and services to businesses, helping them manage everything from infrastructure to software and security. MSPs handle a wide range of tasks, including network monitoring, help desk support, and most importantly, managing user access and system permissions. In this blog, we cover how […]
Integrating Apple MDM Data from Kandji with Assets

Jira Service Management (JSM) is becoming a go-to platform for enterprises to modernize their IT service management by providing teams with comprehensive capabilities for handling service requests, incidents, problems, and changes. In this blog we are going to zoom in on Assets, a flexible and dynamic asset and configuration management database (CMDB). Assets in JSM enables […]
Onward is now Workday Innovation Silver Partner

One of the top requested feature from our customers is native Workday integration to enable HR Service Management. Using Onward apps customers can build customized onboarding experience for employees by seamlessly integrating with Workday. We are excited to share that Onward is now part of the Workday Innovation partner ecosystem. We are excited about the […]
Actionable Steps to Integrate Darwinbox with Jira Service Management

In this blog, we’ll explore the benefits of integrating Darwinbox with Jira Service Management and guide you through the steps to get started. About Darwinbox Darwinbox is a comprehensive HRMS designed to automate and streamline various HR processes, including recruitment, onboarding, performance management, payroll, and employee engagement. It covers the entire employee lifecycle, making it an […]
HR Service Automation | Integrating Dayforce with Jira Service Management

In previous articles, I’ve explored various HR applications and the benefits of native integrations with Jira Service Management (Refer to Appendix for past articles). Today, I’ll dive into integrating Dayforce with Jira Service Management, outlining the approach, possibilities, and steps to get started. About Dayforce Dayforce is a comprehensive cloud-based HCM (Human Capital Management) platform […]
Onward Attains Silver Status in the Atlassian Marketplace

Pleasanton, July 29, 2024] – Onward, a fast-growing application provider focused on building apps for HR Service Management, announced today that it has attained Silver Status in the Atlassian Marketplace. Onward’s flagship apps, OnRamp and OnLink, help customers automate common HR workflows, thereby improving employee experience. The company identified that HR Service Management is often […]
A Practical Primer on Integrating E-Signatures into HR Service Delivery

This article will delve into HR Service Delivery that include e-signatures, focusing on the integration of Docusign with Jira Service Management (JSM). Although the examples will use Docusign, the same principles apply to other tools like Echosign. Common Use Cases We can simplify and boost productivity when the right HR Service Delivery workflows are integrated […]
Are you using Hi Bob as your HRIS? Learn how you can automate HR Workflows.

In past articles, I have covered various HR applications and the benefits of native integrations with Jira Service Management (Refer to Appendix for past articles). In this article, I will cover Hi Bob, its integration approach, possibilities, and importing HR data into Assets. About Hi Bob […]
User Governance Automation: Integrating Saviynt with Jira Service Management

One of the most often requested use cases is to automate user governance for common HR Services. This requires native integration from Jira Service Management to Identity providers. In this article, we are going to cover Saviynt integration, how-tos and benefits. Common HR Service Requests: Create User Update User Request to Add Roles to User […]