Running Employee Annual Surveys in Workday using OnSurvey
Employee annual surveys are one of the most powerful tools organizations have to understand engagement, culture, and what truly drives performance. When done right, they help leaders make better decisions, improve retention, and build trust by showing employees that their voices matter. OnSurvey helps organizations run employee annual surveys end-to-end inside Workday. From survey creation […]
Importing Apple Device data from Addigy to Assets
This article details how to import Apple device inventory directly from Addigy into Assets using the OnLink. Benefits of having Apple device data in Assets. Importing your Apple device data into Assets unlocks the following: Centralized Inventory: View all your IT assets, including Apple devices, in one place. Enhanced Context for Agents: Support agents can see the specific device […]
Importing Employee Data from UKG Pro to Assets
I’m sure many have faced this scenario. Sarah (HR): “Morning, Mike! Quick question—is the laptop ready for our new VP of Marketing? She’s in the lobby right now.” Mike (IT): [Chokes on coffee] “The new who? I thought she wasn’t starting until the first of the month!” Sarah: “Oh, right! We moved her start date […]
Moving from Chaos to Clarity with Jira Service Management
Time: Feb 5th 2:00PM – 3:00PM ET Girish ReddyCEO Onward Prabhu PalanisamyPresident Onward https://www.youtube.com/watch?v=46dByimQ_oY What Cover: In this session, we will demonstrate how to transform your HR service delivery: The “Email Trap”: Why the inbox is the worst place to manage sensitive employee data and requests. The One-Stop Shop: Creating a user-friendly Self-Service Portal (so […]
Integrating JazzHR with Jira Service Management
In this article, we cover why, how and benefits of integrating JazzHR, Applicant Tracking System (ATS) with Jira Service Management. Why Integrate? The Power of HR Service Management + ITSM Automation HR Service Management is often the first touchpoint for a new employee. HR team owns the onboarding process but rest of the organization needs […]
Implementation Guide: Syncing NetSuite Employee Data to Assets
This guide provides a technical walkthrough on synchronizing employee data from NetSuite to Assets. Why Integrate NetSuite with JSM Assets? 1. Frictionless Onboarding & Offboarding When a new employee is added to NetSuite, their data (Department, Manager, Location) automatically syncs to Assets. Automation rules can then trigger: Hardware Provisioning: Laptops assigned based on “Job Title.” Access […]
Getting the Most Out of Assets in Jira Service Management
Time: Dec 11th 2:00PM – 3:00PM ET Girish Reddy CEO Onward Prabhu Palanisamy President Onward
How to Import Employee Data from Paylocity to Assets
Keeping your IT service management in sync with your HRIS platform enables automation. If your organization uses Paylocity as your source of truth for employee data, continue reading this article to learn more about the benefits of using Assets. This guide will walk you through how to automate the import of employee and HR data from Paylocity […]
How to import JumpCloud Users into JSM Assets: A Step-by-Step Guide
Managing user governance requests and employee change requests are a significant workload for IT teams. Inorder to have an efficient IT Service Management (ITSM) in Jira Service Management (JSM), having the user identity data, roles, groups, licenses and entitlement in asset objects makes it easy for automations. In this guide, we will walk through how to […]
How to Import Users & Assets from Snipe-IT into Assets
In this blog, we’ll cover how to import user, assets, licenses and other data attributes from Snipe-IT into Assets. We’ll go in-depth into the following topics: what data you can pull from Snipe-IT how the API works, how mapping works inside OnLink, Integration examples, and why syncing Snipe-IT to Assets can unlock real ITSM value. […]