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How OnSurvey Re-Imagines Enterprise Surveys Inside Workday

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From Siloed Tools to Seamless Feedback

Most large organizations still run surveys with a patchwork of tools e.g Qualtrics for engagement, Google Forms for ad-hoc polls, a web app or even a custom Workday Extend app. The result? Data is scattered and significant manual effort to get insights. This post breaks down:

What enterprises use today (and why it hurts).
How Workday customers build surveys and current pain points.
Where AI-first surveys are headed.
How OnSurvey closes the gap inside Workday.

A practical checklist for running high-impact surveys and acting on the results.

Enterprise Survey Landscape & Pain Points

Tool Category	Leaders	Typical Strengths	Pain Points at Enterprise Scale
Experience Suites	Qualtrics, Medallia	Multi-channel, rich dashboards	Costly, data sits outside HRIS, slow exports/imports
HR-Native	Workday Peakon, Qualtrics	Direct tie to worker records	Limited ad-hoc forms, hard to blend with IT/finance data
Productivity Forms	Google / MS Forms	Free, quick	No data security, weak reporting and manual CSV uploads

What Workday Customers Do Today

Current Method	How It’s Done	Key Frustrations
Workday Surveys (basic)	Manual launch via UI	No event triggers, limited configuration, export to Excel
Peakon Employee Voice	Continuous pulses	Only for engagement; separate data model
Extend Apps / External Links	Custom dev + external survey engine	Long build cycles, additional system administration
Standalone Tools	Email link, CSV back-load	Context lost unless mapped, week-long lag for insights

How OnSurvey Fixes the Feedback Workflow

OnSurvey is a built-on Workday app that makes it easy for Workday users to create, distribute, analyze and act on surveys, all within Workday. No data exports. No external tools. Just secure, contextual, and real-time feedback that drives action.

Why OnSurvey?

Native Workday experience.
Trigger surveys based on events like onboarding or customer renewals.
Use Workday data (like cost centers, departments) to make it easier to collect contextual responses.
Analyze feedback using Workday reports, Worksheets, or Prism.

Pain Point	OnSurvey Capability
Manual launches	Event-driven: fire surveys at any Workday BP step (hire, renewal, enrollment, course completion)
Missing context	Live merge: pull departments, locations, cost centres into questions & options
Slow analysis	Same-day insights using Workday Reports, Worksheets & Prisms
Security overhead	Built-in security: data never leaves Workday, governed by existing security domains
Multiple tools	One app for surveys, One source of truth and system of intelligence. All within Workday.

The AI-First Survey Future (2025-2027)

AI Trend	Benefit	Watch-Outs
Adaptive question generation	Shorter, personalised surveys	Guardrails against biased wording
Real-time branching	Deeper root-cause probing	Perceived “creepiness” if over-personalised
Sentiment extraction & clustering	Instant theme dashboards	Explainability of AI models
Predictive next-best-action	Proactive retention or CX moves	Need organizational readiness to act
Conversational/voice UIs	Higher response for field workers	Accessibility & data residency hurdles

Checklist: Designing Surveys That Drive Action

Tie every question to a decision.
Keep it under six minutes.
Trigger immediately after the event, fresh memory = better insight.
Pre-fill org data for segmentation, not in-form questions.
Use SSO links; protect anonymity where needed.
Dashboards by cohort; AI summaries for open text.
Close the loop publicly: “You said, we did.”

End-to-End Demo

Getting Started

OnSurvey embeds the entire feedback loop design, automation, and analytics directly inside Workday. Organizations can move from “ask & archive” to “listen & act in days, not quarters.”

Ready to ditch the manual gymnastics of sending, collecting, and analyzing user feedback?

➡️ Explore OnSurvey on the Workday Marketplace – Link or request a live demo to see in action.