Using Jira Service Management for Customer Onboarding: Comparing and Contrasting with HR Onboarding
In my previous articles, I have primarily focused on HR use cases, particularly onboarding and offboarding. However, the principles and processes involved in onboarding are not confined to HR alone; they can be extended to various adjacent use cases such as customer onboarding, vendor onboarding, and more. This blog aims to explore these broader applications, […]
Extensible framework to call Workday Web Services
One of the top requests from our customers is to invoke any web services in Workday. Workday provides a comprehensive Web Services Directory with detailed information on XML input and output structures to call a specific method. OnLink supports the following methods to enable a seamless integration between Jira Service Management and Workday. However these […]
Onward Receives Atlassian Partner of the Year 2023 in Two Categories
Atlassian announced today that Onward has received Atlassian Partner of the Year 2023 in two categories – Work Management App Solutions and Marketplace Rising Star for their outstanding contribution and achievements during the calendar year 2023. This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian. Onward was […]
Employee Onboarding + User governance Automation in Okta
Traditional methods of new hire onboarding, often managed as checklists or tasks, no longer cut it. Today’s workforce demands a more streamlined and self-service approach to onboarding, coupled with automation wherever feasible. In this blog post, we delve into the user provisioning automation within the new hire onboarding process, presenting a solution that eliminates the […]
Onward Announced as Finalist for Atlassian Partner of the Year 2023
Onward is a finalist for the Atlassian Partner of the Year 2023 in two categories – Work Management App Solutions and Marketplace Rising Star. This is an acknowledgement of their outstanding work for Atlassian customers during the calendar year 2023. This includes exceptional efforts in developing new business and driving innovative app solutions for customer […]
Using Assets in Jira Service Management for HR Use Cases
While Assets in Jira Service Management (JSM) is a perfect for its capabilities in IT asset management (ITAM) and configuration management database (CMDB), it can also be extended to HR related use cases. In this blog, we’ll delve into the benefits of leveraging JSM Assets for HR data management, how organizations can handle employee data, […]
Automating Time-Based HR Tasks in Jira Service Management
Every workflow is a sequence of tasks, often dependent on human input or time-based events. In HR workflows, such as employee onboarding or offboarding, these tasks often have specific timeframes and conditions to meet for SLA compliance. In this blog post, we’ll explore how to configure and automate time-based HR tasks using Jira Service Management […]
Integrating Jira with ADP Workforce Now: Unlocking Next-Level HR Service Management
In this article, I’m going to detail why Jira Service Management is a better a fit to enable HR Service Management with ADP workforce Now, how the integration works and various design patterns and how you can get started. First, quick brief overview of ADP Workforce Now ADP Workforce Now is a comprehensive human capital […]
Redefining HR Service Management for SAP Users: Integrating SAP SuccessFactors with Jira Service Management
This blog is dedicated to SAP centric organizations. We are going to cover how these organizations can enable HR Service Automation by integrating SAP SuccessFactors with Jira Service Management. We will delve it to Why this matters, What are the benefits and How to setup the integration. The Significance of Native Integration For SAP-centric enterprises, […]
Navigating Student Hiring using Jira Service Management
In previous articles, I’ve delved into various topics on employee onboarding and offboarding, showcasing how we can build a modern HR Service Management using the Atlassian Platform. Today, I want to zoom in on a specific use case within the public sector—Higher Education. Specifically, I’ll be exploring how we can streamline student hiring processes using […]
