Onward Attains Silver Status in the Atlassian Marketplace
Pleasanton, July 29, 2024] – Onward, a fast-growing application provider focused on building apps for HR Service Management, announced today that it has attained Silver Status in the Atlassian Marketplace. Onward’s flagship apps, OnRamp and OnLink, help customers automate common HR workflows, thereby improving employee experience. The company identified that HR Service Management is often […]
A Practical Primer on Integrating E-Signatures into HR Service Delivery
This article will delve into HR Service Delivery that include e-signatures, focusing on the integration of Docusign with Jira Service Management (JSM). Although the examples will use Docusign, the same principles apply to other tools like Echosign. Common Use Cases We can simplify and boost productivity when the right HR Service Delivery workflows are integrated […]
Are you using Hi Bob as your HRIS? Learn how you can automate HR Workflows.
In past articles, I have covered various HR applications and the benefits of native integrations with Jira Service Management (Refer to Appendix for past articles). In this article, I will cover Hi Bob, its integration approach, possibilities, and importing HR data into Assets. About Hi Bob […]
User Governance Automation: Integrating Saviynt with Jira Service Management
One of the most often requested use cases is to automate user governance for common HR Services. This requires native integration from Jira Service Management to Identity providers. In this article, we are going to cover Saviynt integration, how-tos and benefits. Common HR Service Requests: Create User Update User Request to Add Roles to User […]
Pulling Time Off Requests from BambooHR to Jira Service Management
Getting visibility into team member’s availability is crucial for meeting deadlines and managing resources effectively. Many organizations struggle with manually tracking employee time off across different systems, which can lead to missed milestones and inefficient resource allocation. In this blog post, we’ll explore how to automate the process of pulling time off data from BambooHR […]
User Governance Automation: Integrating PingOne with Jira Service Management
One of the common HR service use cases is to automate user governance. This requires native integration from Jira Service Management to Identity providers. In this article, we are going to cover PingOne integration, how-tos, and benefits. Common HR Service Requests Create User Disable User Provision Groups for User Remove User from a Group For […]
[Lunch & Learn] Maximise Your Service Management Potential
Date: June 11, 2024 Time: 12:00PM – 15:30PM ET Join us for our Lunch & Learn event, where we’ll bring together industry experts, Atlassian gurus, and IT enthusiasts to discuss the latest trends and best practices in ITSM, including the use of AI! It’ll be an interactive day filled with insightful talks, networking opportunities and […]
HR Service Automation | Integrating Jira with UKG
Frictionless HR Service Management requires native integration between HRIS system and incident management system. In this blog, we will explore how to integrate UKG with Jira Service Management. While established methods like using integration tools or custom coding are common, we will highlight the complexities involved and propose a more effective approach. Overview of UKG […]
Using Jira Service Management for Customer Onboarding: Comparing and Contrasting with HR Onboarding
In my previous articles, I have primarily focused on HR use cases, particularly onboarding and offboarding. However, the principles and processes involved in onboarding are not confined to HR alone; they can be extended to various adjacent use cases such as customer onboarding, vendor onboarding, and more. This blog aims to explore these broader applications, […]
Extensible framework to call Workday Web Services
One of the top requests from our customers is to invoke any web services in Workday. Workday provides a comprehensive Web Services Directory with detailed information on XML input and output structures to call a specific method. OnLink supports the following methods to enable a seamless integration between Jira Service Management and Workday. However these […]
