Meet Onward at Workday Rising

Employee surveys are everywhere. But here’s the truth: most of them don’t work. 35% of employees say surveys are too long or irrelevant. It takes an average of 6–8 weeks for HR teams to analyze results and share insights. By then, the window for action has already closed and employees feel unheard. That’s the survey […]
Top 3 Tips for a Successful Workday Integration with Jira Service Management

If you use Workday as your HCM and are planning to integrate it with Jira Service Management (JSM), you’ll quickly realize there’s more to it than just connecting APIs. A well thought out integration can mean the difference between a smooth, automated HR workflow and a flood of unnecessary tickets. Based on our experience, here are three proven […]
OnSurvey – Meet Us at Workday Rising

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From One-Off Surveys to Always-On Feedback: Rethinking How We Listen at Work

Time: 2:00PM – 3:00PM ET Sep 4, 2025 Girish ReddyCEO Onward Prabhu PalanisamyPresident Onward Creating a survey is easy: Step 1: Draft the questions Step 2: Send it out Step 3: Watch a few charts roll in But if that’s where it ends, you’re missing the point. The real challenge? Asking the right questions at the right time Driving real engagement, […]
Schema Mapping in Jira Assets with OnLink

In this blog, we’ll walk through the different Assets schema mapping options available in OnLink. If you’re new to OnLink, you might want to check out this primer on supported integration sources – Link. Assets in Jira Service Management support complex object types like User, Group, Project, and Object. OnLink simplifies the process of mapping external data […]
Sync OneLogin User Data into Assets in Jira Service Management

Sync OneLogin User Data into Assets in Jira Service Management Integrating identity data into Jira Service Management (JSM) Assets enables automation for HR, IT, and compliance workflows. Whether you’re managing onboarding, user provisioning, or governance reviews, having up-to-date user data in Assets offers several beenfits. In this guide, we’ll show you how to connect OneLogin to JSM Assets using OnLink, […]
Think Outside the Laptop: Using Assets for HR Use Cases

As organizations modernize their operations, many overlook a powerful capability within Jira Service Management (JSM): Assets. While traditionally seen as an ITSM function for managing hardware and software, Assets plays a pivotal role in deploying a modern HR Service Management (HRSM). In this blog, we’ll […]
Introducing OnSurvey, Surveys and Forms for Workday

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Safe & Secure HR Service Management: How to Protect Sensitive Employee Data

Human Resources teams handle some of the most sensitive data in an organization from employee requests to confidential complaints and investigations. Implementing HR Service Management on JSM requires careful configuration of security features to ensure privacy and compliance. In this primer, we’ll walk through key JSM security features – Project Access Controls, Project Permissions, Customer Permissions, Issue Security Schemes, Request […]
How OnSurvey Re-Imagines Enterprise Surveys Inside Workday

From Siloed Tools to Seamless Feedback Most large organizations still run surveys with a patchwork of tools e.g Qualtrics for engagement, Google Forms for ad-hoc polls, a web app or even a custom Workday Extend app. The result? Data is scattered and significant manual effort to get insights. This post breaks down: What enterprises use […]