Role of Jira Service Management in Employee Onboarding

One of the core workflows in HR Service management is Employee Onboarding. Onboarding not only acquaints new employees with company’s culture but also offers organizations a unique opportunity to provide exceptional service. Yet, all too often, this is treated as a mere IT implementation rather than a chance to deliver excellence.It all starts with a […]

Automating HR Service Management using OnLink

Book a Demo Let’s take a deeper look on the systems that serves HR Service Management use cases. Applicant Tracking System: An applicant tracking system (ATS) helps companies organize candidates for hiring and recruitment purposes. e.g Greenhouse Human Capital Management: Core systems and processes management of human resources, business processes and data. e.g Workday Service Management:  Unified […]

Onward to Launch: How a New Marketplace Partner Went From Idea to App in Two Months

Atlassian Developer team published our story. Here is the excerpt and link to the blog. Onward‘s story of entering the world of Atlassian apps – and learning how to leverage Forge – took place over an action-packed two month period, full of valuable lessons and insights (not to mention a few late nights). We’re here to share […]

[Whitepaper] Peer Recognition and Rewards Management for Service Delivery Teams

Being appreciated and recognized for one’s work is a fundamental desire shared by all individuals. Within the workplace, where a significant portion of our daily lives unfolds, most organizations offer employee recognition programs, yet only a few excel at fostering a genuine sense of value among their workforce. While the impact of employee recognition may not […]

The Crucial Role of Jira in Employee Recognition

We often come across guidelines for writing user stories, tasks, and test cases, but seldom do we find comprehensive advice on structuring meaningful employee recognition. This article aims to provide a simple framework on how recognition should be thoughtfully organized to make employees feel truly valued and appreciated. As the number one question on every […]

Onward Receives Strategic Investment from Atlassian Ventures

[Pleasanton, July 19, 2023] – Onward, a startup focused on building Atlassian Marketplace apps for Jira Software, Jira Work Management, Jira Service Management to reimagine workforce engagement, announced today that it has secured a strategic seed round investment from Atlassian Ventures. The funding will be used to accelerate Onward’s application development, and scale its sales […]

Introducing Spotlight Awards Feature in OnRewards

Scrum masters are often tasked with introducing new processes beneficial to the organization. Change management in business environments can be challenging. The “Spotlight” feature in OnRewards helps scrum masters reinforce change management and can be used to influence developer behavior.  Spotlight allows recurring rewards to be set up to run every week or month and […]

Symbiotic Spheres: Interlocking Worlds of Humans and AI in Learning

The advent of (AI) has triggered intriguing debates about the boundaries between humans and machines. While AI is often seen as an entity distinct from human cognition, closer inspection reveals striking parallels in learning. In this blog, we delve into we explore how both entities respond positively to motivation and reinforcement to enhance their performance. […]

The Power of Recurring Rewards for Service Delivery Teams

In today’s challenging business landscape, providing exceptional service is a critical way to win and retain customers. Service delivery teams play a critical role in ensuring customer satisfaction and loyalty. Winning companies realize the importance of motivating and rewarding these teams’s effort. While one-time bonuses and incentives can be effective, there is a growing understanding […]

Onward! Unveiling Our Company’s Inception and the Exciting Voyage Begins

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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English.