Effortless Employee HR data to JSM Assets Sync

Assets in Jira Service Management (JSM) offers powerful features to help organizations manage assets and configuration items (CIs) effectively. Having HR data such as employee information in assets, offers significant benefits for your organization. In this blog post, we’ll explore the advantages of synchronizing employee data to Assets in Jira Service Management and provide a […]
Onward Attains SOC 2 Type I Compliance, Reinforcing Commitment to Enterprise Security

Pleasanton, CA – Tuesday, January 2, 2024 – Onward Software Solutions Inc (Onward), announced today that it has achieved SOC 2 Type I compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18. Achieving this standard with an unqualified opinion serves as third-party […]
Onward 2023 Highlights

As we bid adieu to 2023, it’s with immense gratitude that we reflect on this formative year for us. Here’s a quick summary of our 2023 highlights: Our suite of Onward apps—OnRamp, OnLink, and OnRewards—continues to garner positive feedback within the Atlassian Marketplace. Expanding our native integration support to over 12 applications with Jira Service […]
Friday Fun: Life of a Project Manager

That’s it. That’s the post. Related Blogs All Articles Blog Assets in JSM: Why Synchronizing Employee, User Governance, and Device Data Matters Buzz January 17, 2025 Learn more Webinar Webinar: Mastering HR Workflow Automations Buzz January 8, 2025 Learn more Blog Announcing Updated Pricing for OnRamp and OnLink Buzz January 8, 2025 Learn more
Onward team is hosting its first Atlassian Community Event!

Onward team is coordinating its first Atlassian Community Event! We are hosting the upcoming Atlassian Community Event in Northern Virginia. Eager and looking forward to meeting with the local community. Please consider joining us. Date: Dec 14th, 5:30pm to 9:00pm Location: City Tap, One Loudoun 20376 Exchange StreetAshburn, 20147 Register Now Related Blogs All Articles […]
Navigating Internal Transfers: Strategies for Local, Remote, and Global Teams

In the modern workplace’s new normal—be it local, remote, hybrid, or global—team alignment stands as a critical factor for organizational success. This blog delves into the intricacies of internal transfers, encompassing transitions between departments, shifts in roles within local or global settings, and moves within remote teams. Often overlooked, the onboarding process for internal transfers […]
Using Jira Service Management’s Request and Workflow Templates for HR Service Management

Atlassian recently rolled out some exciting features for Jira Service Management—specifically, the ability to harness the power of Request Type and Workflow templates. In this blog, we’re dissecting these features and exploring how they can streamline HR Service Management. What is a Request Type Template in Jira Service Management? Request types are the backbone of […]
Integrating Workday with Jira Service Management using Custom Reports

In this blog, we explore how to integrate Jira Service Management with Workday seamlessly. Building a native integration between Jira and Workday enables a frictionless HR Service Delivery. Workday provides two main ways to pull data: SOAP: Standard SOAP APIs. You can view the version and the specs here. RaaS: Report-as-a-Service (RaaS) to extract data […]
🍻Apptoberfest 2023: OnRamp is your go-to app for Employee Onboarding and offboarding 🍻

Vote for Us Onward is thrilled to be participating in the #Apptoberfest demo contest We’d be honored if you could take a moment to click on the link ‘Vote for Us’ and show your support. A simple like or a thoughtful comment from you would mean the world to us. Ladies and gentlemen, please meet […]
Best practices for setting access controls during new hire onboarding, offboarding and transfers

In this article, we discuss the need for access control automation and the common pitfalls in user provisioning, as well as how the process should be standardized for onboarding, offboarding, and internal transfers. Role-Based Access Assignments Most of the time, this task begins with the IT department, and support engineers work based on a standardized […]