Using Jira Service Management’s Request and Workflow Templates for HR Service Management
Atlassian recently rolled out some exciting features for Jira Service Management—specifically, the ability to harness the power of Request Type and Workflow templates. In this blog, we’re dissecting these features and exploring how they can streamline HR Service Management. What is a Request Type Template in Jira Service Management? Request types are the backbone of […]
Integrating Workday with Jira Service Management using Custom Reports
In this blog, we explore how to integrate Jira Service Management with Workday seamlessly. Building a native integration between Jira and Workday enables a frictionless HR Service Delivery. Workday provides two main ways to pull data: SOAP: Standard SOAP APIs. You can view the version and the specs here. RaaS: Report-as-a-Service (RaaS) to extract data […]
🍻Apptoberfest 2023: OnRamp is your go-to app for Employee Onboarding and offboarding 🍻
Vote for Us Onward is thrilled to be participating in the #Apptoberfest demo contest We’d be honored if you could take a moment to click on the link ‘Vote for Us’ and show your support. A simple like or a thoughtful comment from you would mean the world to us. Ladies and gentlemen, please meet […]
Best practices for setting access controls during new hire onboarding, offboarding and transfers
In this article, we discuss the need for access control automation and the common pitfalls in user provisioning, as well as how the process should be standardized for onboarding, offboarding, and internal transfers. Role-Based Access Assignments Most of the time, this task begins with the IT department, and support engineers work based on a standardized […]
Using Jira Service Management for Clinical Research Professionals (CRP) Onboarding
Clinical Trials play a pivotal role in drug discovery, requiring seamless coordination among various stakeholders. Effective communication with committees, departments, sponsors, CRPs, and external resources is crucial throughout this process. Much like classifying workers as full-time, part-time, contractors, seasonal hires, and interns, clinical studies involve several key roles: Clinician Director of Research Investigator Research Administrator […]
[Worksheet] Employee Onboarding Implementation Questionnaire
This questionnaire is intended to determine high level onboarding process requirements. The answers to these questions will help inform the design and timelines for the implementation. Download Questionnaire Onboarding Questionnaire Category Questions Response Volume Number of workers by country (employees, contractors) [Response] Number of hires per month (employees, contractors) [Response] Number of terminations […]
The Recipe for a Best-in-Class New Hire Onboarding Experience
A well-structured onboarding program is equal parts science and art. The magic lies in the recipe where we utilize the right tools and blend them with the company culture. In this article, we highlight the ingredients that make up a best-in-class new hire experience. Customizable Onboarding Journeys We place a significant emphasis on customized […]
Qualifying Questionnaire: Getting started on HR Service Management using JSM
The way we manage employee experiences, onboarding, and day-to-day HR tasks has a direct impact on organizational success and employee satisfaction. In this article, we walk you through a qualifying questionnaire to identify whether JSM is the right fit for your HR Service Management initiatives, Is employee experience a board-level strategic priority? This question helps to […]
RACI chart for Employee Onboarding
Who is responsible for Employee Onboarding? Employee onboarding is a crucial aspect of any organization’s operations. While it may seem that HR owns this process, a comprehensive approach involves cross-functional collaboration. This article outlines the current challenges in employee onboarding, highlighting the importance of streamlined systems and automation and proposes a solution for consideration. Who […]
How to generate an API Key in BambooHR
Jira Service Management is used not just for ITSM but for non-IT use cases as well. One that is gaining adoption is Human Resources (HR) Service Management. Recently we had an implementation where we needed to integrate with BambooHR. Sharing our lessons learnt so that its useful for rest of the community. One of the […]
