User Governance Automation: Integrating Saviynt with Jira Service Management
One of the most often requested use cases is to automate user governance for common HR Services. This requires native integration from Jira Service Management to Identity providers. In this article, we are going to cover Saviynt integration, how-tos and benefits. Common HR Service Requests: Create User Update User Request to Add Roles to User […]
Pulling Time Off Requests from BambooHR to Jira Service Management
Getting visibility into team member’s availability is crucial for meeting deadlines and managing resources effectively. Many organizations struggle with manually tracking employee time off across different systems, which can lead to missed milestones and inefficient resource allocation. In this blog post, we’ll explore how to automate the process of pulling time off data from BambooHR […]
User Governance Automation: Integrating PingOne with Jira Service Management
One of the common HR service use cases is to automate user governance. This requires native integration from Jira Service Management to Identity providers. In this article, we are going to cover PingOne integration, how-tos, and benefits. Common HR Service Requests Create User Disable User Provision Groups for User Remove User from a Group For […]
[Lunch & Learn] Maximise Your Service Management Potential
Date: June 11, 2024 Time: 12:00PM – 15:30PM ET Join us for our Lunch & Learn event, where we’ll bring together industry experts, Atlassian gurus, and IT enthusiasts to discuss the latest trends and best practices in ITSM, including the use of AI! It’ll be an interactive day filled with insightful talks, networking opportunities and […]
HR Service Automation | Integrating Jira with UKG
Frictionless HR Service Management requires native integration between HRIS system and incident management system. In this blog, we will explore how to integrate UKG with Jira Service Management. While established methods like using integration tools or custom coding are common, we will highlight the complexities involved and propose a more effective approach. Overview of UKG […]
Using Jira Service Management for Customer Onboarding: Comparing and Contrasting with HR Onboarding
In my previous articles, I have primarily focused on HR use cases, particularly onboarding and offboarding. However, the principles and processes involved in onboarding are not confined to HR alone; they can be extended to various adjacent use cases such as customer onboarding, vendor onboarding, and more. This blog aims to explore these broader applications, […]
Extensible framework to call Workday Web Services
One of the top requests from our customers is to invoke any web services in Workday. Workday provides a comprehensive Web Services Directory with detailed information on XML input and output structures to call a specific method. OnLink supports the following methods to enable a seamless integration between Jira Service Management and Workday. However these […]
Onward Receives Atlassian Partner of the Year 2023 in Two Categories
Atlassian announced today that Onward has received Atlassian Partner of the Year 2023 in two categories – Work Management App Solutions and Marketplace Rising Star for their outstanding contribution and achievements during the calendar year 2023. This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian. Onward was […]
Employee Onboarding + User governance Automation in Okta
Traditional methods of new hire onboarding, often managed as checklists or tasks, no longer cut it. Today’s workforce demands a more streamlined and self-service approach to onboarding, coupled with automation wherever feasible. In this blog post, we delve into the user provisioning automation within the new hire onboarding process, presenting a solution that eliminates the […]
Onward Announced as Finalist for Atlassian Partner of the Year 2023
Onward is a finalist for the Atlassian Partner of the Year 2023 in two categories – Work Management App Solutions and Marketplace Rising Star. This is an acknowledgement of their outstanding work for Atlassian customers during the calendar year 2023. This includes exceptional efforts in developing new business and driving innovative app solutions for customer […]
