[Webinar Recording] Modernizing Vendor Intake and Procurement Workflows

Why Onward Apps?
Overview

What we do

HR & Procurement Workflow Automation.

Core Values

Solve with a purpose, keep it fun and be profitable.

Customer first, Always

Our vision is to strengthen our customers’ greatest resource—their employees.

Highlights

Marketplace

Available in Atlassian and Workday Marketplace.

Security

SOC2 Type I, Atlassian Cloud Fortified and Workday design approved.

Integrations

Native integrations to 50+ enterprise apps.

Solutions

HR Service Management

Learn how we can deliver a seamless employee experience.

Vendor Managament

Gain control over suppliers onboarding and monitor ongoing risk controls.

Intake to Pay

NEW

See how our apps can track and automate procurement workflows.

By Use Cases

Onboarding and Offboarding

Automate and track common tasks in one place.

Workflow Automation

Reduce manual tasks and unlock cost savings.

HR Data to Assets Sync

Get 360 view of employee assets in one place.
Contact Us

Request Demo
Apps
APPS

OnRamp

POPULAR

Seamless onboarding and offboarding workflows for HR & Procurement.

OnLink

HR systems integration for Jira.

OnLink AI

NEW

Integration toolkit to automate workflows.

By Workflows

Onboarding

Configure onboarding tasks based on role, function or location.

IT Access Provisioning

Automated access governance for enhanced visibility and control.

Continuous Risk Monitoring

Access risk signals about your vendor actions.

By Workflows

Offboarding

Execute time based and condition based actions.

Vendor Intake

Manage compliance activities and reduce the chance of errors.

AI-Powered Help Desk

Triage and resolve tickets using AI service agents.

Success Stories

Synchronize Workday data into Assets in Jira. Go-live in 3 weeks.

Task creation and automation based on workflow conditions. Go-live in 4 weeks.

Workday HR data and Kandji MDM data integration. Go-live in 2 weeks.
Contact Us

Request Demo
Resources
Resources

Help Center

Need help? Open a ticket.

Blogs

Curated content on best practices and lessons learnt.

Videos

Watch demos and use case overviews.

Webinars

View upcoming webinars and watch past recordings.

Events

Team '25

Meet Onward at Team ’25. Apr 8-10, 2025.

Featured Blogs

Integrating Dayforce with Assets in Jira

Integrating BambooHR with Assets in Jira

Integrating NetSuite with Jira

Featured VIDEOS

Integrating Paycor with Jira

Integrating Fedex API with Jira

AI-Powered HR Service Agent
Contact US

Request Demo
About
What’s New
Contact

Streamlining Employee Onboarding with Jira and Greenhouse Integration

Buzz

Effective onboarding is crucial for every organization to ensure a smooth transition for new hires. However, many companies face challenges when it comes to manual data entry, updating job requisitions, managing identity access, and dealing with unexpected curveballs during the onboarding process. In this blog, we will explore these common challenges and highlight the benefits of automation using Greenhouse for Applicant Tracking System and Jira Service Management for enterprise service management.

Common Challenges with Hiring data Synchronization

Manual Data Entry:

One of the most significant challenges in the onboarding process is manual data entry. While key candidate information resides in Greenhouse, HR professionals often find themselves duplicating efforts by manually entering candidate information into other systems like HRIS (e.g., Workday). This manual process is not only time-consuming but also prone to errors.

Updating Job Requisition in Greenhouse:

After hiring a candidate and creating a pre-hire profile, HR Business partners must return to Greenhouse to update job requisitions or close out positions. This involves multiple manual steps and often requires human approval. This inefficiency can lead to delays and potential discrepancies in job requisitions.

Identity Access Management and Governance:

Ensuring proper identity access management and governance is critical for compliance and auditing purposes, especially in regulated industries. Manually tracking who granted access, permissions, and any exceptions can be a daunting task.

Handling Curveballs:

Onboarding is rarely a straightforward process. Unexpected scenarios, such as changes in start dates, offer declines, or exceptions to start dates, can disrupt the onboarding workflow. It’s essential to adapt and ensure that onboarding tasks are updated promptly, and stakeholders are informed accordingly.

Solution Approach: Jira – Greenhouse Integration

To address the challenges listed above, we recommend the following solution approach:

Setting up Greenhouse API Connection:

Start by setting up the Greenhouse API key following the instructions provided here. This connection will serve as the foundation for automation.

Jira – Greenhouse Automation using Onward Apps

Utilize Onward apps to natively connect Greenhouse with Jira Service Management. This integration enables you to automate the synchronization of candidate data from Greenhouse to Jira Service Management and subsequently send it to HR systems. Additionally, you can add workflow approvals, validations, and dependent onboarding tasks, making the entire process more efficient. Here is a quick demo video that showcases Jira – Greenhouse integration

Benefits of Automating Candidate Hiring

Avoiding Manual Data Entry:

Automation eliminates the need for manual data entry, reducing the risk of human errors and saving valuable time.

Enforcing Identity Access Management Policies:

Automation ensures that identity access management policies are consistently enforced, reducing security risks.

One Central Place for Onboarding Status:

With automation, you have a centralized platform to track the status of onboarding, making it easier to manage and monitor the entire process. Incorporating automation into your onboarding process can significantly streamline operations, reduce manual labor, and enhance accuracy and compliance. By integrating Greenhouse and Jira Service Management, organizations can not only overcome the common challenges associated with onboarding but also enjoy the benefits of a more efficient and error-free hiring process. Embrace automation, and make your onboarding experience seamless for both candidates and HR professionals.