Onward Makes a Buzzing Appearance in Team ’24 Europe Keynote!

We are thrilled to see Onward making a shining appearance in Team ’24 Europe Keynote.

Atlassian Team '24 Europe keynote on stage

Onward’s focus is to enable organizations use Jira Service Management for HR Service Management.

Introducing OnLink AI

OnLink AI agent helping resolve a maternity leave inquiry in Jira Service Management
 
OnLink AI, aims to enable AI agents to understand context, gather all requirements, and complete actions seamlessly. HR service team can use OnLink AI to resolve tickets efficiently. The AI agent comprehends the context and details the necessary steps based on security permissions, even retrieving job details from HR System like Workday when required.